Privacy Policy

Our Commitment:

Green Storage Inc. ("we" or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy outlines how we handle your personal information to respect your privacy and ensure transparency in all interactions with our company, including use of our website at www.greenstorage.ca and communications with any of our locations. We are dedicated to making informed choices about the use of your information.

Compliance and Scope:

Our privacy practices are designed to meet or exceed the requirements of Canadian federal and provincial privacy laws. This policy applies to personal information we collect through our call centres, storage facilities, and our website.

Purpose of Collecting Personal Information:

We collect personal information for the following purposes:

• To process your requests and provide you with high-quality service.
• To better understand your needs and improve our services.
• To inform you of new products, services, and promotions from Green Storage locations.
• To compile statistics and analyze website traffic to enhance our service offerings.
• To verify your identity and ensure the security of your transactions.
• To comply with legal and regulatory obligations.

Types of Information Collected:

We may collect various types of information, including:

• Contact details such as name, address, telephone number, and email address.
• Interaction data with our website, such as IP addresses, browser types, language, access times, and referring URLs.
• Purchase intentions and other provided information relevant to our services.

Disclosure of Personal Information:

Your personal information may be disclosed:

• Within Green Storage locations and to our service providers to fulfill service requests and improve customer experience.
• In accordance with legal requirements or to protect rights and properties.
• Prior to use for a new purpose, not previously disclosed, we will notify you and seek your consent unless such disclosure is required or permitted by law.

Use of Cookies and Digital Analytics:

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and for advertising purposes. We use Google Analytics to gather analytics on site usage to improve our website and Google Ads for targeted advertising efforts.
You have the option to control the use of cookies through your browser settings and can opt out of Google Analytics tracking via Google's Ads settings or the Google Analytics opt-out browser add-on.

Consent:

By providing your personal information, you consent to its use for the stated purposes. You have the right to withdraw consent at any time, subject to legal or contractual restrictions, by contacting us as detailed below. We will also seek your specific consent where required for particular uses or disclosures.

Limits on Collection and Retention:

We collect only the information necessary for the purposes stated above and will not store personal information indefinitely. Information will be retained only as long as necessary to fulfill the stated purposes or as required by law.

Accuracy and Access:

We strive to maintain accurate and complete information and rely on you to ensure certain details, like contact information, are current. You can request access to your personal information and can also request corrections if you identify errors or incompleteness.

Safeguards:

We protect personal information with appropriate security measures against unauthorized access, disclosure, or misuse. We also ensure that our service providers implement comparable security measures.

Employee and User Provisions:

Our employees and users are required to comply with this privacy policy and protect confidential information. Misuse of information or violation of this policy may result in disciplinary action, including termination.

Breach Notification:

In the event of a privacy breach, we will notify you promptly and take necessary steps to mitigate any harm.

Contact Us:

For any concerns, inquiries, or complaints regarding our privacy practices or your personal information, please contact:

Privacy Officer
Green Storage Inc.
5 Director Court, Suite #201
Woodbridge, Ontario, L4L 4S5
Email: [email protected]